A manufacturer of medical devices produces a turnkey system that consists of proprietary software and PC Tablet hardware to aid paramedic crews in gathering and reporting electronic patient care records (ePCR) with a web interface using Oracle or Microsoft SQL Server database engines on Windows or Linux computers and data warehousing using Cognos 8 BI Online Analytical Processing (OLAP) for data mining.
Avidaid was originally contacted to analyze and evaluate the company's processes and procedures and to make recommendations to move them toward ISO 9000 registration.
As this work proceeded, Avidaid was asked to provide project management services. Avidaid went on to provide both project management and quality assurance.
Avidaid participated in the company's return on investment committees and advised senior management on process control and product realization. Avidaid personnel received training in U.S. Health Insurance Portability and Accountability Act of 1996 (HIPPA) and the Canadian Protection and Electronic Documents Act of 1999 (PIPEDA).
Three years after the initial contract, Avidaid was again contacted by Medusa to provide the quality management portion of their project plan for their latest software release.